Our Claims Promise

We know that fast, efficient claims management is what you require.

Working to the highest standards, we allocate dedicated resources to achieve speedy and efficient resolution of claims. What this means is that you can be assured of our responsiveness, our commitment, and our determination to represent you effectively and with resolve to speedily settle all your claims. When it comes to making a claim under your policy our expert independent advice and assistance in dealing with your Insurer on your behalf ensures that you secure your maximum entitlement with the minimum of hassle. In order to notify us of a claim please fill out the form below.

Gaborone Office (HQ)

Marina Park, Plot 334 Unit 1 Main Mall Gaborone Botswana

Francistown Office

Marina Park, Plot 334 Unit 1 Main Mall Gaborone Botswana

Email Us

enquiries.insurance@mercantile.co.bw

Call Us

+267 350 0987

Email Us

enquiries.insurance@mercantile.co.bw

Call Us

+267 350 0987