enquiries.insurance@mercantile.co.bw +267 350 0987

Insurance Claims Management

Claims

We appreciate that pursuing a claim can be a very stressful process. With our experience in insurance claims management, we can assist you in making this process easier and quicker. Fast, efficient insurance claims management helps keep your business competitive. Working to the highest standards, we allocate dedicated resources to achieve speedy and efficient resolution of claims.

This is achieved by:

  • Quick and efficient response to our clients needs 24/7
  • Provision of early advice on the conduct of a claim.
  • Assistance with the preparation of claims documentation.
  • Attendance at insurer and loss adjuster meetings.
  • Provision of regular claims reports.
  • Challenging insurers on the value of outstanding claims.