About Us

The hub of Insurance innovations and solutions,Mercantile Insurance Brokers is a leading insurance broker and professional risk consultancy organisation with primary offices in Gaborone & Francistown. We are registered as an Insurance Broking Company under the provisions of the Botswana Insurance Act Chapter 46.01. Our focus is on the provision of the entire spectra of insurance broking and consultancy services to the Botswana insuring public. These services include: corporate insurance broking, risk management, individual and group life, long term investments and retirement planning consultancy.

Our History

The company was first established as Mercantile Legal and General Services. In 2013 the Company rebranded to Mercantile Insurance Brokers with the aim of increasing its visibility as a new power to reckon with in the insurance industry of Botswana. In 2018 the company restructured its shareholding and the controlling stake is now held by a Motswana Citizen effectively making the company a citizen controlled business. The company has grown from a single employee to a staff of many Insurance and Risk Management Professionals today. Mercantile is a dynamic, tightly focused organisation constantly seeking to grow and innovate. Mercantile is a member of the Non-bank Financial Institutions Regulatory Authority (NBFIRA) in Botswana. Our success is based on the quality and efficiency of our services and our ability as a Team to deliver total client satisfaction in the creation of effective insurance and risk management solutions for our clients. We achieve this by maintaining a proactive and creative approach, combined with a total commitment to client service.

Our Methods

Our strong business reputation is based on an ability to partner with our clients, anticipating their risk and insurance needs. Mercantile Insurance provides tailored, comprehensive and competitive insurance programmes sourced from insurers in Botswana.


Courteous Service

We ensure knowing and understanding our client is a priority, by communicating with you consistently and ensuring you have all the relevant information. Through effective, personalised, courteous and prompt service we maintain customer loyalty.


Skilled Negotiators

When negotiating, we are not limited by a lack of imagination. We are able to resolve any legitimate dispute or reason for delay and create workable solutions to get you the best policy. We provide the necessary expertise and experience to policy negotiation, by understanding unique situations and insurance requirements for satisfying your needs.


Instant Contact

Upon receipt of your requesr we commence immediately to shop aroud for policies. Our team of skilled policy negotiators get in contact with our industry partners to hammer out a deal that meets your needs without breaking your bank. from this we compile option to present to you for your final decision.


Tailored Contracts

Every insurance situation is unique, it is this understanding that is at the core of our policy team. When you come to us you can rest assured that the help we offer is the best for in the industry for your particlar circumstances.


Lowest Rates

We strive to offer the lowest policy rates available in the industry.


No Hidden Fees

When negotiating a policy we make sure there are no hidden costs that will blindside you later on.


Happy Clients




Hours Of Support


Hard Workers

Our Partners

We deliver independent, professional, creative and competitive insurance and risk management solutions combined with quality, service and reliability. We welcome the opportunity to respond to your needs.


Our Team

The men and women who are responsible for delivering our industry leading services.

Tebogo Tom

Executive Chair/ Director

Coram Mushuta

Principal Officer/ Director

Nomsa Tom

Board Member/ Company Secretary

Bonolo Rangwanamong

Board Member/ Executive Director

Contact Us

Head Office

Marina Park, Plot 334 Unit 1 Main Mall Gaborone Botswana

Email Us


Call Us

+267 350 0987