About Us

Mercantile Insurance Brokers (MIB) boasts a robust 17-year legacy in the insurance industry, establishing itself as a trusted partner for individuals and businesses alike.

Our 100% citizen ownership grants us a profound understanding of local market dynamics, enabling us to offer personalized and customized insurance and reinsurance solutions that perfectly align with our clients’ needs. 

With primary offices in Gaborone and Francistown, Mercantile Insurance Brokers is a leading provider of comprehensive insurance, reinsurance and professional risk solutions, renowned for its expertise, reliability, and client-centric approach. The organization registered under the Botswana Insurance Act Chapter of 2015 Chapter 76:1-4, provides a full spectrum of insurance  individual and group life, long-term investments, and retirement planning consultancy.

Our History

Our team has personnel dedicated to delivering tailored insurance broking and reinsurance services that meet the diverse needs of its clients. From a single employee, we have grown into a dynamic organization with numerous insurance and risk management professionals. Our success is built on our proactive and creative approach, combined with a total commitment to client service.

2008
Established
Birth of Mercantile Insurance Brokers
2008
Introduced Shorterm Commercial, Financial Lines and Personal Retail
2009
Introduced long term retail business
2010
Opened Francistown branch
2014
Rebranded from Mercantile Legal and General Services to Mercantile Insurance Brokers
2022
Introduced Reinsurance Broking

Global Network

MIB is a proud member of the Global Brokers Network (GBN), a leading global business network within the insurance industry. With members in over 150 countries, GBN enables us to provide clients with global reach and local service, ensuring the highest international compliance standards.

Vision Statement

To be the leading provider of insurance, risk, and financial management services in Botswana and beyond.

Mission Statement

To provide superior financial returns to our shareholders and solid financial security to our clients through efficient, cost-effective solutions to their risk exposures, insurance, and financial services, while maintaining the highest levels of professionalism and business etiquette.

Our Values

Reliability and Accountability

We fulfill our commitments to employees and customers.

Team Spirit

We believe in teamwork to achieve our goals.

Client-Centricity

Our clients' needs and interests are at the heart of everything we do.

Integrity

We uphold the highest standards of honesty and integrity in all our actions.

Meet Our Team

Our team comprises of seasoned professionals with extensive experience and expertise in the insurance industry. Each team member is dedicated to providing personalized and reliable service, ensuring our clients receive the best possible insurance solutions.

Executive Team

Qualifications

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